Privacy Policy

# PRIVACY POLICY **Company Name:** Visiontech Business Solutions **Website:** https://keepconnectapp.com **Email:** support@keepconnectapp.com **Contact Number:** 7057080970 **Effective Date:** October 23, 2026 ## 1. Introduction Visiontech Business Solutions (“we,” “our,” or “us”) respects your privacy and is committed to protecting your personal and business information. This Privacy Policy explains how we collect, use, store, and protect information when you use our website, software, applications, and digital business solutions. Our products include KeepConnect App, KeepConnect AI, QR Restaurant Ordering, Digital Visiting Cards, Customer Loyalty Solutions, and Business Website Builder services. ## 2. Information We Collect Depending on the services you use, we may collect: - Name, business name, email address, phone number, and business address. - Business logos, photographs, videos, and other uploaded content. - Information submitted through enquiries, chatbot conversations, booking forms, and digital business cards. - Customer reviews, review responses, loyalty points, coupons, and transaction-related details. - Restaurant orders, menu selections, and booking information. - Technical information such as browser type, device information, and service usage data. ## 3. How We Use Your Information We may use your information to: - Provide and manage our software and digital business services. - Send automated responses through SMS, WhatsApp, email, and supported communication channels. - Create business posters, promotional videos, digital cards, and websites. - Provide AI-powered review suggestions, automated replies, and chatbot services. - Manage restaurant orders, bookings, loyalty rewards, and coupons. - Provide customer support and service notifications. - Improve security, performance, and user experience. - Comply with applicable legal requirements. ## 4. WhatsApp, SMS, Google, and Third-Party Services Our services may integrate with third-party platforms, including WhatsApp, SMS providers, Google services, AI providers, payment services, and website hosting providers. Information may be processed by these providers as necessary to deliver the requested services, subject to their applicable terms and privacy policies. We do not control the independent privacy practices of third-party providers. Users must obtain appropriate consent before using our services to send messages to their customers or share personal information. ## 5. AI-Powered Features Some services use artificial intelligence to generate review suggestions, automated replies, chatbot responses, marketing content, and other business materials. AI-generated content may contain errors. Users should review the content before publishing or sending it. Information submitted to AI features may be processed to provide the requested functionality. ## 6. Information Sharing We do not sell personal information to third parties for their independent marketing purposes. We may share information with authorized technology partners and service providers when necessary to operate our services. We may also disclose information when required by law or when necessary to protect our rights, users, and systems. ## 7. Data Security and Retention We take reasonable technical and organizational measures to protect information against unauthorized access, misuse, loss, and disclosure. Information is retained for as long as reasonably necessary to provide services, meet contractual obligations, resolve disputes, and comply with applicable laws. However, no electronic storage or transmission method can be guaranteed to be completely secure. ## 8. Cookies and Analytics Our website may use cookies and similar technologies to maintain website functionality, understand usage, improve performance, and support analytics. You may manage cookies through your browser settings where available. ## 9. Your Privacy Rights Subject to applicable law, you may request access to, correction of, or deletion of your personal information. You may also request withdrawal of consent or opt out of promotional communications where applicable. To submit a request, contact us using the details provided below. We may verify your identity before processing your request. ## 10. Children's Privacy Our services are intended primarily for businesses and their authorized users. We do not knowingly collect children's personal information in violation of applicable law. ## 11. Third-Party Links Our website and services may contain links to third-party websites or platforms. We are not responsible for their content, security, or privacy practices. Please review their respective privacy policies before sharing information. ## 12. Changes to This Privacy Policy We may update this Privacy Policy to reflect changes in our services, technology, or legal requirements. Updates will be published on this page with a revised effective date where appropriate. ## 13. Contact Us If you have questions, concerns, or requests regarding this Privacy Policy, please contact us: **Visiontech Business Solutions** **Website:** https://keepconnectapp.com **Email:** support@keepconnectapp.com **Phone:** 7057080970 By using our services, you acknowledge that you have read this Privacy Policy. Where consent is legally required, we will obtain it separately as appropriate.